Senior Care in Baltimore

Compliance in Action



Doing the right thing, the right way.

At FutureCare, our top priority is to provide quality care to all residents and patients. By working together, we believe we can create a supportive and caring atmosphere that fosters the health, independence, and dignity of all residents. To help ensure the quality of the care provided, FutureCare is committed to operating in accordance with the highest ethical and legal standards.

To further these commitments, FutureCare has developed a formal Corporate Compliance Program. Part of the development of the Program explains the key legal and ethical standards that govern FutureCare's business activities. It contains helpful guidance for reaching legal and ethical solutions to the challenges we all face in our day-to-day activities on FutureCare's behalf. The Plan also describes the resources that are available for reporting and resolving potential problems or concerns. Thank you for doing your part.

Compliance: Utilize knowledge of policies, regulations and laws to determine what is the right thing to do.

Conscience: Utilize ethical principles to determine the right thing to do.

Conduct: Assess the alternatives for addressing the situation and decide on a course of action which will result in doing the right thing, the right way.

To obtain guidance regarding an ethics or compliance concern, or to report a possible violation of our standards, you may discuss the situation with:

  • Your Supervisor (FutureCare Team Members)
  • The local Compliance Liaison - Administrator
  • The Corporate Compliance Officer: 1-800-400-4322
  • The Confidential Compliance Hotline: 1-800-400-4322
  • Use this link to report any violations:  https://www.alertline.com/gcs/portal